PRIVACY POLICY

Your Privacy is Our Priority

Last Updated: January 1, 2025

INTRODUCTION

At 4rabet Aviator, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

We understand the importance of privacy in the digital age, especially when it comes to online gaming platforms. This policy outlines our practices regarding the collection and use of information from users of our services, ensuring transparency and building trust with our valued players.

INFORMATION WE COLLECT

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including:

  • Full name and contact information (email address, phone number)
  • Date of birth and age verification details
  • Address and location information
  • Payment and banking information for transactions
  • Government-issued identification for verification purposes

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, games played)
  • Cookies and similar tracking technologies
  • Location data (with your consent)
  • Technical information about your device and connection

Gaming Activity Information

We collect information related to your gaming activities, including:

  • Game preferences and playing patterns
  • Transaction history and betting records
  • Account balance and financial transactions
  • Customer support interactions
  • Responsible gaming activities and limits

HOW WE USE YOUR INFORMATION

We use the collected information for various legitimate business purposes, including:

Service Provision

  • Creating and managing your gaming account
  • Processing deposits, withdrawals, and other transactions
  • Providing customer support and technical assistance
  • Delivering personalized gaming experiences
  • Ensuring platform security and preventing fraud

Legal and Compliance

  • Verifying your identity and age (as required by law)
  • Complying with anti-money laundering regulations
  • Reporting suspicious activities to relevant authorities
  • Maintaining responsible gaming practices
  • Enforcing our terms and conditions

Communication and Marketing

  • Sending important account notifications and updates
  • Providing promotional offers and bonuses (with your consent)
  • Conducting customer satisfaction surveys
  • Sharing important platform updates and news

INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

  • Payment processors and financial institutions
  • Cloud hosting and data storage providers
  • Customer support and communication services
  • Security and fraud prevention services
  • Marketing and analytics providers (with your consent)

Legal Requirements

We may disclose your information when required by law or in response to:

  • Legal processes, court orders, or government requests
  • Regulatory compliance requirements
  • Protection of our rights, property, or safety
  • Investigation of suspected illegal activities
  • Emergency situations requiring immediate action

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate safeguards to protect your privacy.

DATA SECURITY

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption: All sensitive data is encrypted using industry-standard encryption protocols (SSL/TLS)
  • Access Controls: Strict access controls limit who can view and modify your information
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Infrastructure: Our servers and databases are protected by advanced security systems
  • Employee Training: All staff members undergo privacy and security training
  • Incident Response: We have procedures in place to respond to any security incidents

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest possible standards.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • Legal and regulatory requirements (typically 7 years for financial records)
  • Business operational needs
  • Account activity and relationship duration
  • Dispute resolution requirements
  • Fraud prevention and security purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

YOUR RIGHTS AND CHOICES

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing under certain circumstances
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information from our systems.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can take appropriate action.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection laws.

These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes through our platform or via email
  • Provide a summary of the key changes
  • Give you an opportunity to review and accept the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Support: Visit our Support page

Address: 4rabet Aviator Privacy Team, India

We are committed to addressing your privacy concerns promptly and transparently. Our privacy team will review and respond to all inquiries within 30 days of receipt.